As more and more organisations worldwide migrate towards a relatively small number of core software applications, such as Microsoft Office 365, and hardware becomes increasingly generic, we believe that IT should be seen as a simple utility like water and electricity - Inherently reliable and always ON.
We also believe that all IT systems and solutions should be inherently flexible, so they can grow and be adapted as the organisation changes over time. Not only this, but we believe in active intervention and rationalisation. Too many times we see clients with different versions of the same software, or running programs with known bugs. This needs to be stopped ASAP, and a path forward discussed during the onboarding process. Everyone needs to be brought up to the same level of IT. This standardisation procedure means we will eradicate some of the bugs in the process, and that future bugs are more readily fixable.