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Updating Employees' Tech When They're Remote

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Updating employees’ tech when they are working remotely

Post-2021 and its upheavals, it is thought that many of us may remain working from home for the foreseeable future, or that some will only venture back into the office part time. This works well for many people, but how do you keep your employees’ technology and software updated so that they (and you) are able to work just as well at home as in the office?

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How can IT Support Employee Well-Being and Mental Health?

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How can IT support employee well-being and mental health?

Given that the way we live our lives has drastically changed over the past year due to the global pandemic, it follows that this period of uncertainty will have taken its toll on employees’ well-being, as well as their mental health. Since we all spend much of our time working, it makes sense that employers have a responsibility toward their staff to help them feel secure, give them a sense of purpose and make their day go by smoothly, therefore contributing positively to their overall sense of well-being.

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How Else do Your Clients Use Your IT for Work Productivity?

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How do your clients use your IT for work productivity?

Tech can both help and hinder work productivity.The distractions of smartphones and other devices are real, but IT can also be utilised by your clients and employees to get the most out of their working day. Here are ways to do just that.

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Tech Tools to Spark Watercooler Moments

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Tech Tools to Spark Watercooler Moments

Are you up to date on the latest tools for your business? Here are three cool examples that you might want to discuss with your employees, whether in person or remotely.

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Hints and Tips for Hybrid Meetings

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Hints and tips for hybrid meetings

Today, we may no longer expect all employees to work from the office. However, some will still want to, and some will need to. So, how can you hold productive meetings if half the team is working from home?

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What is a Disaster Recovery Plan and Why do you Need One?

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What is a disaster recovery plan and why do you need one?

You can’t always prepare for unforeseen events in life (thanks, 2020 for making that abundantly clear!), but you can plan for them as a business. Putting a structured, documented disaster recovery plan (DRP) in place that protects your business from the impacts of major incidents will give you and your colleagues peace of mind and ensure that things run smoothly if something untoward were to happen.

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Online Learning & Network Security Concerns

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Online Learning

What is Online Learning?

In the wake of the Corona Virus UK business quarantine, with many people working from home, school children having virtual classes, and many companies offering online options of their normal face-to-face events it’s important to be aware of the dangers of online learning.

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Broadband – What’s the Best Option?

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Broadband – What’s the Best Option?

In these uncertain times where many businesses are now working remotely it is more important than ever to have superfast business broadband.

So, what is it?

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Online Security and Why You Need to Take it Seriously

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Online Security and Why You Need to Take it Seriously

There is a lot of publicity about internet security and how very few of us are actually doing enough to keep our online identity and data safe. Let alone to meet GDPR standards.

Not opening attachments from unknown people, and not giving your bank details to international gold merchants who want to transfer £13m to your bank account just isn’t enough anymore, this is far too obvious and unsophisticated.

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The Ins and Outs of Website Hosting

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The Ins and Outs of Website Hosting

What is Webhosting?

Without a webhosting service provider your website will not be live on the internet. These providers are a little like estate agents - you are paying them ‘ground rent’ for your little bit of real estate on the internet.

Google and users much prefer that your website loads quickly so make sure you go with someone who has fast servers.

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Why you Should Outsource IT Consultancy and Support

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Why you Should Outsource IT Consultancy and Support

When your IT systems are running smoothly, with no problems, error messages or viruses it is very tempting to pat yourself on the back for saving money by not using outsourced IT support services. You could use Bob on reception, Bob knows a bit about computers so he will sort it out...

However, what do you do when you have ransomware on your machine, and none of your files are accessible? Who do you turn to? Bob?

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Everything you Wanted to Know about VoIP Telephony

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Everything you Wanted to Know about VoIP Telephony

What is VoIP?

VoIP stands for Voice over Internet Protocol (AKA IP Telephony), and is a system for providing voice communication over the internet. This includes voice calls, video calls and multimedia/video sessions.

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Why Won't Everything Work Together? The Problems of Legacy Systems

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Why Won't Everything Work Together? The Problems of Legacy Systems

Migrating from an old system to a newer version or even a different system can be a major headache, especially when old programmes and software refuse to work with the new system.

However, keeping old legacy systems in operation may seem like the easiest option but this is only a short-term solution and can end up having a negative effect on your business.

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Keep Connected While Working At A Distance

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Keep Connected While Working at a Distance

As the COVID-19 crisis continues companies have had no choice but to set up their staff to work remotely. We need to adapt quickly or be left behind.

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How Cyber Essentials can protect business data

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How Cyber Essentials can protect business data

One question all businesses face over the coming months is maintaining a level of security across all devices that access and use corporate data.

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Why Should I Migrate to MS Office 365?

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Migrating to a new system doesn’t have to be a painful and stressful process. Although there may be a little inconvenience or downtime, inevitably the new system will be more efficient, and with more capability than the one you are using currently. This can help your business run more efficiently and gives you potential to grow.

So, what are the benefits of migrating to Microsoft Office 365 for business?

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The Mistakes You Can Make When Purchasing IT Hardware

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The Mistakes You Can Make When Purchasing IT Hardware

When you are just starting your business, you have to make a lot of decisions, but none are as important as the sort of hardware you will need going forward. Making the wrong decisions and purchasing inappropriate hardware can be expensive and will give a bad user experience.

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How To Generate An App Password

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How To Make An App Password - Multi-factor Authentication

Generate App Password - Outlook Keeps Asking For A Password

Once 2 Factor Authorisation is turned on your Office Suite applications will (probably) start asking you to type in your password and verify it's really you once again. It is often the case that Outlook will be the first to not accept your normal password.

If Office Suite applications are not accepting your regular password try the following solution:

Go to https://portal.office.com and log in to your Office 365 account

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Add a shared mailbox to Outlook on the web

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How to add a shared mailbox to Outlook Web App

What is a Shared Mailbox?

A Shared Mailbox is the best way for a group of people to monitor and send email from a generic email address like This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. (i.e. not a named person). When a person in this group replies to an email it will appear to come from that shared address, not from the individual.

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How To Change The Retention Time For Recoverable Items

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By Default Exchange (ergo Outlook) Will Move Deleted Items To Recoverable Items 30 Days From Date Of Deletion - 14 Days Later Those Items Are Gone For Good

You can change the recoverable items retention time by following these "simple" PowerShell commands...

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