We believe the vast majority of problems relating to IT issues are a clear result of poor/incorrect setup from the beginning and a break-fix attitude towards inherent issues. As additional staff and software systems are added to an organisation the applications become increasingly unreliable as conflicts between them multiply - typically because different people are using different versions of an application such as Office 365 that become incompatible with other aspects of the overall operations.
The first step is to carry out an audit of current requirements and issues, to establish where the most important pain points lie. This needs to be followed closely by a clear setting out of the likely future requirements over the next 12-18 months. We achieve both of these aims through our comprehensive IT Strategy Review.
We then take the time to configure all machines and related devices so as to create a robust, scaleable framework within which the organisation can operate and grow with confidence. For customers wishing to have the comfort of continuing protection and support we offer our 24/7/365 monitoring service.