-
BONGO IT BLOG
Office 365 Update - Control Over Sent Items When Using Shared Mailboxes
Ability To Control Shared Mailboxes Sent Items In Office 365
What is it?
The ability so keep a record of emails being sent and who sent them when using a shared mailbox. This feature is especially useful when using a shared mailbox which could have several users, and is essential for some businesses.
In Exchange 2010 there was a way to configure how sent items were set up for shared mailboxes, but this was left out of Exchange 2013. Since reviewing the customer needs (i.e. customers screaming at them for removing the feature) Microsoft have re-released this handy feature.
How does it work?
Emails can now be sent as the shared mailbox itself for example from This email address is being protected from spambots. You need JavaScript enabled to view it., or by the individual users. Either way will now retain a copy of that message including the sender details in the sent items for that mailbox.
Do I need to do anything?
Yes, as by default this feature is disabled. It can be turned on by setting the features' enable flag to True. You will likely need IT Support to help you with this but for more information please see this Microsoft article Technet
Enjoy the blog post? Then you would love our newsletter! Signup here and get a free Office 365 pitfall PDF guide
Call us on: 01865 988 217
About the author
-
FREE IT STRATEGY SESSION
-
At Bongo IT, we know that technology is increasingly dominant and crucial to maintaining business performance and productivity.
Organisations should make sure they are making the right IT decisions for their current needs, whilst also planning for the future with flexible and scalable solutions.
-
As a special offer, we are offering a FREE one hour consultation to address your current IT setup and recommend an effective strategy for your future requirements.
Addressing issues such as computer hardware, broadband, data security, file sharing, compliance and more, we’ll help you build a plan and ensure you deploy the most cost-effective IT strategy for your company’s needs.