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BongoIT News

All the news, as it happens

How can IT Support Employee Well-Being and Mental Health?

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How can IT support employee well-being and mental health?

Given that the way we live our lives has drastically changed over the past year due to the global pandemic, it follows that this period of uncertainty will have taken its toll on employees’ well-being, as well as their mental health. Since we all spend much of our time working, it makes sense that employers have a responsibility toward their staff to help them feel secure, give them a sense of purpose and make their day go by smoothly, therefore contributing positively to their overall sense of well-being.

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How Else do Your Clients Use Your IT for Work Productivity?

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How do your clients use your IT for work productivity?

Tech can both help and hinder work productivity.The distractions of smartphones and other devices are real, but IT can also be utilised by your clients and employees to get the most out of their working day. Here are ways to do just that.

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Tech Tools to Spark Watercooler Moments

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Tech Tools to Spark Watercooler Moments

Are you up to date on the latest tools for your business? Here are three cool examples that you might want to discuss with your employees, whether in person or remotely.

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Hints and Tips for Hybrid Meetings

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Hints and tips for hybrid meetings

Today, we may no longer expect all employees to work from the office. However, some will still want to, and some will need to. So, how can you hold productive meetings if half the team is working from home?

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What is a Disaster Recovery Plan and Why do you Need One?

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What is a disaster recovery plan and why do you need one?

You can’t always prepare for unforeseen events in life (thanks, 2020 for making that abundantly clear!), but you can plan for them as a business. Putting a structured, documented disaster recovery plan (DRP) in place that protects your business from the impacts of major incidents will give you and your colleagues peace of mind and ensure that things run smoothly if something untoward were to happen.

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Online Learning & Network Security Concerns

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Online Learning

What is Online Learning?

In the wake of the Corona Virus UK business quarantine, with many people working from home, school children having virtual classes, and many companies offering online options of their normal face-to-face events it’s important to be aware of the dangers of online learning.

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Broadband – What’s the Best Option?

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Broadband – What’s the Best Option?

In these uncertain times where many businesses are now working remotely it is more important than ever to have superfast business broadband.

So, what is it?

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Online Security and Why You Need to Take it Seriously

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Online Security and Why You Need to Take it Seriously

There is a lot of publicity about internet security and how very few of us are actually doing enough to keep our online identity and data safe. Let alone to meet GDPR standards.

Not opening attachments from unknown people, and not giving your bank details to international gold merchants who want to transfer £13m to your bank account just isn’t enough anymore, this is far too obvious and unsophisticated.

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Why you Should Outsource IT Consultancy and Support

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Why you Should Outsource IT Consultancy and Support

When your IT systems are running smoothly, with no problems, error messages or viruses it is very tempting to pat yourself on the back for saving money by not using outsourced IT support services. You could use Bob on reception, Bob knows a bit about computers so he will sort it out...

However, what do you do when you have ransomware on your machine, and none of your files are accessible? Who do you turn to? Bob?

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Everything you Wanted to Know about VoIP Telephony

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Everything you Wanted to Know about VoIP Telephony

What is VoIP?

VoIP stands for Voice over Internet Protocol (AKA IP Telephony), and is a system for providing voice communication over the internet. This includes voice calls, video calls and multimedia/video sessions.

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Why Won't Everything Work Together? The Problems of Legacy Systems

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Why Won't Everything Work Together? The Problems of Legacy Systems

Migrating from an old system to a newer version or even a different system can be a major headache, especially when old programmes and software refuse to work with the new system.

However, keeping old legacy systems in operation may seem like the easiest option but this is only a short-term solution and can end up having a negative effect on your business.

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Keep Connected While Working At A Distance

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Keep Connected While Working at a Distance

As the COVID-19 crisis continues companies have had no choice but to set up their staff to work remotely. We need to adapt quickly or be left behind.

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How Cyber Essentials can protect business data

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How Cyber Essentials can protect business data

One question all businesses face over the coming months is maintaining a level of security across all devices that access and use corporate data.

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Why Should I Migrate to MS Office 365?

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Migrating to a new system doesn’t have to be a painful and stressful process. Although there may be a little inconvenience or downtime, inevitably the new system will be more efficient, and with more capability than the one you are using currently. This can help your business run more efficiently and gives you potential to grow.

So, what are the benefits of migrating to Microsoft Office 365 for business?

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The Mistakes You Can Make When Purchasing IT Hardware

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The Mistakes You Can Make When Purchasing IT Hardware

When you are just starting your business, you have to make a lot of decisions, but none are as important as the sort of hardware you will need going forward. Making the wrong decisions and purchasing inappropriate hardware can be expensive and will give a bad user experience.

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How To Generate An App Password

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How To Make An App Password - Multi-factor Authentication

Generate App Password - Outlook Keeps Asking For A Password

Once 2 Factor Authorisation is turned on your Office Suite applications will (probably) start asking you to type in your password and verify it's really you once again. It is often the case that Outlook will be the first to not accept your normal password.

If Office Suite applications are not accepting your regular password try the following solution:

Go to https://portal.office.com and log in to your Office 365 account

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Add a shared mailbox to Outlook on the web

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How to add a shared mailbox to Outlook Web App

What is a Shared Mailbox?

A Shared Mailbox is the best way for a group of people to monitor and send email from a generic email address like This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. (i.e. not a named person). When a person in this group replies to an email it will appear to come from that shared address, not from the individual.

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How To Change The Retention Time For Recoverable Items

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By Default Exchange (ergo Outlook) Will Move Deleted Items To Recoverable Items 30 Days From Date Of Deletion - 14 Days Later Those Items Are Gone For Good

You can change the recoverable items retention time by following these "simple" PowerShell commands...

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What are the benefits of using short term business finance for your IT purchases?

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Bongo IT Has Partnered With iwoca To Provide Finance On IT Equipment And Installation

What are the benefits of using short term finance for your business?

Short term finance can help unlock your business potential through increased cash flow. Investing in your business can take some time to show the results; being able to spread the cost of your payments means you can keep your cash handy. Here are some of the key benefits of using short term finance for your business:

● Invest in the future - wasting labour hours with old or outdated equipment? Invest in efficiency with confidence.

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Can I buy a future proofed laptop or PC that will last 10 years?

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We pose the question: is it possible to get a future proofed machine, that will last me the next 10 years? 

There are three aspects to this, hardware, software, and warranty. 

Software 

As you are probably painfully aware software changes every 5 minutes.

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  • FREE IT STRATEGY SESSION

  • At Bongo IT, we know that technology is increasingly dominant and crucial to maintaining business performance and productivity.

    Organisations should make sure they are making the right IT decisions for their current needs, whilst also planning for the future with flexible and scalable solutions.

  • As a special offer, we are offering a FREE one hour consultation to address your current IT setup and recommend an effective strategy for your future requirements.

    Addressing issues such as computer hardware, broadband, data security, file sharing, compliance and more, we’ll help you build a plan and ensure you deploy the most cost-effective IT strategy for your company’s needs.